Frequently asked questions

Please note that all orders are processed and shipped within 48 hours (not including weekends or holidays). You will receive a tracking number after this period of time so that you are able to track your shipment. Transit time for Standard Shipping varies between 5 to 10 business days (Monday to Friday and not including holidays).

Before sending us an email, please make sure that your item(s) meet the requirements as stated in our Shipping and Returns page. Please ensure to include the following info:

  • Order number/reference
  • The product(s) you wish to return/exchange
  • The reason(s) you wish to return/exchange


Send us an email at info@fanink.com

Please send us a picture of the item(s) you received as well as your Order # to info@fanink.com. We will get in contact within 24 hours to process your request.

North America

Canada
United States of America

Europe

Austria
Belgium
Bulgaria
Czechia
Denmark
Estonia
Finland
France
Netherlands
Germany
Greece
Hungary
Iceland
Ireland
Italy
Lithuania
Luxembourg
Malta
Poland
Portugal
Qatar
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom

Yes, all of our products are officially licensed and manufactured within the rules and the standards of each club. All content, including properties such as images, clip, logos, and text are the exclusive property of Fan Ink or its license holders. Any usage or reproduction of the content is strictly forbidden without prior consent. All intellectual properties displayed are the property of its respective owner. All rights reserved.

We carry officially licensed products from the following teams:

MLS

Atlanta United FC
Austin FC
CF Montréal
Charlotte FC
Chicago Fire FC
Colorado Rapids
Columbus Crew
D.C. United
FC Cincinnati
FC Dallas
Houston Dynamo FC
Inter Miami CF
LA Galaxy
Los Angeles FC
Minnesota United FC
Nashville SC
New England Revolution
New York City FC
New York Red Bulls
Orlando City SC
Philadelphia Union
Portland Timbers
Real Salt Lake
San Diego FC
San Jose Earthquakes
Seattle Sounders FC
Sporting Kansas City
St. Louis City SC
Toronto FC
Vancouver Whitecaps FC

International

Borussia Dortmund
Club America
Manchester City
US Soccer

Currently we only carry the teams that you see listed on the site. We are always working to make new partnerships with clubs in order to expand our offering. As new clubs are added to our collections, we will notify our audience through our social media, email, and website.

Yes, we are constantly trying to offer new clubs in our collections. We are always working to make new partnerships with clubs in order to expand our offering. As new clubs are added to our collections, we will notify our audience through our social media, email, and website.

We currently do not have our own physical stores but we do have official retailers that carry our products. These retailers include but are not limited to select Lids retailers, Urban Outfitters, and Fanatics. Contact us at info@fanink.com to inquire further.

Yes, for wholesale inquiries please contact info@fanink.com

Depending on your needs we might be able to offer custom product if certain minimum quantities are met. For wholesale inquiries please contact info@fanink.com

We offer collaboration, sponsorship and partnerships with different organizations. To inquire about one, please contact our marketing team at marketing@fanink.com for more details.

We are a Canadian company headquartered just outside of Toronto. We have offices in Asia, United States and Europe. Our main manufacturing facility is located in China and our sourcing and design departments are located in North America.